HELP CENTER

FAQ

My Order

How Do I Know Which Items Are Available For 5-7 Day Shipping Times?

How is my order shipped?

How much is shipping?

When will my order be shipped?

Will UPS deliver my order on the weekend?

What if I’m not satisfied with my order?

How long will it take to get my package?

Do you ever substitute items?

What shows up on my credit card statement?

Why can’t I select Priority or Express Mail for shipping?

Do I need to sign for my order?

My Account

I forgot my password. How do I retrieve it?

Will you sell my personal information?

Why can’t I log in?

General Questions

How do I know your site is safe to use?

When is your Customer Service Department open?